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Troubleshooting

Error exporting contents from visual

2min

Error exporting contents from visuals

If you encounter an error with the title "Download Unavailable" and the message "Your administrator has restricted downloads, so you will need to get in touch with them to complete this action.", please note that this error does not pertain to your Aimplan administrator. This message is generated by Power BI itself and must be configured there.

To enable downloads from Aimplan visuals, follow the steps below.

Please note that you need to have administrator privileges in Power BI to perform these steps.

  1. Open the settings panel.
  2. Click on "Admin Portal".
  3. Navigate to "Tenant Settings".
  4. Scroll down and enable the option for "Downloads from Custom Visuals".
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