Status Visual
Troubleshooting

Authentication Failed

1min

If you encounter the error "Authentication Failed" with the message body "The visual requires Microsoft Entra ID access to write comments.", please note that this error does not pertain to your Aimplan administrator. This message is generated by Power BI itself and must be configured there. Read more about it here.

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To enable Microsoft Entra access token to custom visuals see: Entra ID

You may also get the following authentication failure message at a later point, after having set up your visual successfully:

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In this case, Microsoft is unable to generate your tenant ID. Please try closing your browser, reopening it, and accessing Service again to regenerate your tenant ID.